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2022-06-28財經

文章來源:【經濟學人】Jun 23rd 2022 期 Business 欄目

Why managers deserve more understanding

為什麽管理者應該得到更多的理解

Bartleby

巴托比

Don’t overdo the sympathy, but the job is both necessary and demanding

不要過分同情,但這項工作既是必要的,其要求也很高

Jun 23rd 2022

Management is not a heroic calling. There is no Marvel character called 「Captain Slide Deck」. Books and television shows set in offices are more likely to be comedic than admiring. When dramas depict the workplace, managers are almost always covering up some kind of chemical spill. Horrible bosses loom large in reality as well as in the popular imagination: if people leave their jobs, they often do so to escape bad managers. And any praise for decent bosses is tempered by the fact that they are usually paid more than the people they manage: they should be good.

管理不是一個英雄的使命。漫威漫畫裏可沒有「PPT船長」這個角色。以辦公室為背景的書籍和電視節目更有可能是喜劇性的,而不是令人贊賞的。當戲劇中描述工作場所時,管理者們幾乎總是在掩蓋某種化學品泄漏。可怕的老板在現實中和在大眾的想象中都令人憂慮:如果人們辭職,通常是為了擺脫糟糕的管理者。而且,任何對好老板的贊揚都會因為他們的薪水通常比他們管理的員工高而有所減弱:他們理應是好的。

A world without managers is a nice idea. But teams need leaders, irrespective of the quality of the people in charge. Someone has to take decisions, even if they are bad ones, to prevent the corporate machine gumming up with endless discussions. That is true even of flatter organisations. In a paper published in 2021, researchers described an experiment in which a number of different teams too

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