Don’t overdo the sympathy, but the job is both necessary and demanding
不要過分同情,但這項工作既是必要的,其要求也很高
Jun 23rd 2022
Management is not a heroic calling. There is no Marvel character called 「Captain Slide Deck」. Books and television shows
set in offices
are more likely to be comedic than admiring. When dramas depict the workplace, managers are almost always covering up some kind of chemical spill. Horrible bosses loom large in reality as well as in the popular imagination: if people leave their jobs, they often do so to escape bad managers. And any praise for decent bosses is tempered by the fact that they are usually paid more than the people they manage: they should be good.
A world without managers is a nice idea. But teams need leaders, irrespective of the quality of the people in charge. Someone has to take decisions, even if they are bad ones, to prevent the corporate machine gumming up with endless discussions. That is true even of flatter organisations. In a paper published in 2021, researchers described an experiment in which a number of different teams too